Welcome to the www.cordlesslantern.com website (hereinafter referred to as the “Website”). Please read the following terms and conditions (hereinafter referred to as the “Terms”) carefully before using this Website and related services. By accessing and using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
1. General Terms
1.1 This Website is operated by www.cordlesslantern.com.
1.2 We reserve the right to modify, update, suspend or terminate the services of this Website at any time without further notice.
1.3 These Terms apply to all users who visit this Website, including but not limited to browsers, registered users and customers who purchase products.
2. User Account
2.1 When registering an account on this Website, you must provide accurate and complete information and commit to keep it updated during use.
2.2 You agree to keep your account information confidential and assume all responsibilities and obligations arising from the use of your account.
2.3 If you find any unauthorized use of your account or other security vulnerabilities, you should notify us immediately.
3. Product Information and Pricing
3.1 We try to ensure that all product information, descriptions and prices on the website are accurate, but we do not guarantee that all information is completely correct.
3.2 If we find a pricing error or other significant error, we reserve the right to cancel or modify the order and will notify you as soon as possible.
3.3 All prices are quoted in Norwegian Kroner (NOK) and include Value Added Tax (VAT). Shipping costs are calculated separately.
4. Order Processing and Payment
4.1 Once your order on this website is submitted, it will be considered a formal request. We will process it based on product inventory and payment confirmation.
4.2 Payment methods include credit card, debit card, PayPal, etc. All payment transactions are processed through a secure third-party payment platform.
4.3 We reserve the right to cancel or refuse an order at any time, especially if there is an error in the order, the product is out of stock or the payment is not approved.
5. Shipping and Delivery
5.1 Orders will be processed and shipped as soon as possible after payment is confirmed.
5.2 We offer international shipping services. Estimated delivery times vary depending on the destination. Specific shipping times will be provided at the time of order confirmation.
5.3 Shipping costs will be calculated based on the destination and order size and will be displayed at checkout.
5.4 We will arrange shipment according to the delivery address you provide, but we are not responsible for delivery delays or errors caused by incorrect addresses provided by customers.
5.5 Any damage, loss or other problems that may occur during transportation should be contacted as soon as possible by our customer service department, and we will do our best to assist.
6. Return and Exchange Policy
6.1 If the product you received is defective or does not match the product you ordered, you have the right to request a return or exchange.
6.2 All return and exchange requests must be made within 30 days of receipt of the goods, and the product must be unused and in good packaging.
6.3 If the return and exchange conditions are met, we will provide a full refund or replacement of the goods.
6.4 Customers are responsible for the shipping costs of returns unless there is a quality problem or the product is shipped incorrectly.
7. Privacy Policy
7.1 We take your privacy very seriously. The collection, use, storage and protection of all personal information will comply with our Privacy Policy.
7.2 We will only use your personal information when required by law or to provide better services.
7.3 If you have any questions or requests about the Privacy Policy, please feel free to contact us.
8. Intellectual Property
8.1 All content on this website (including but not limited to text, images, logos, audio, video, etc.) is owned by this website or the relevant rights holders and is protected by copyright law.
8.2 Unless expressly permitted, you may not copy, reprint, distribute or otherwise use any content on the website without authorization.
9. Applicable Law and Dispute Resolution
9.1 These Terms are subject to Norwegian law.
9.2 In the event of a dispute, the parties shall first resolve it through friendly negotiation. If the negotiation fails, the dispute shall be submitted to the Norwegian court for resolution.
10. Disclaimer
10.1 All information and content provided on this website are provided on an “as is” basis. We do not make any guarantee on the accuracy, completeness or applicability of the content on the website.
10.2 We assume no liability for any indirect, special, incidental or consequential damages arising from the use of this website or the purchase of products on this website.
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