Thank you for choosing www.cordlesslantern.com’s Bamboo Lantern (Battery Version)! Here, we will explain in detail the shipping process of your order, including shipping standards, shipping time and related cooperative logistics companies. Please read these terms carefully before placing an order.
1. Shipping Area
We provide global shipping services. Whether you are in Norway or other parts of the world, you can purchase Bamboo Lantern (Battery Version) through our website. Shipping costs and time vary depending on the destination.
2. Shipping Method
We work with a number of international logistics companies to provide you with efficient and safe shipping services. Common logistics partners include:
Posten Norge
DHL Express
UPS
FedEx
GLS
The specific logistics company will be arranged according to your order location, package weight, volume and urgency.
3. Shipping Costs
The shipping costs will be calculated based on the following factors:
Destination: Shipping costs will vary in different countries and regions.
Item weight and volume: Different quantities and sizes of items will affect shipping costs.
Shipping method: We offer standard and expedited shipping, and shipping costs vary.
Shipping costs will be calculated and displayed at checkout. All prices include value-added tax (VAT) and will be adjusted according to the regulations of the destination country.
4. Shipping time
Shipping time varies depending on the destination. Here are the estimated shipping times for common regions:
Norway: 3 working days
Europe: 7 working days
North America: 10 working days
Asia: 14 working days
Other international regions: 20 working days
Please note that shipping time may vary depending on the destination, holidays, weather factors or delays handled by the logistics company.
5. Import and export standards
Norway domestic shipping: We ensure that all products meet Norway’s import and export standards, including but not limited to product safety standards, labeling requirements and environmental regulations.
International shipping: We ensure that all products meet international shipping requirements and import regulations of the destination country. Each country and region may have different import and export requirements and restrictions, for example, some countries have special regulations for battery products.
Duties and Import Taxes: For international orders, the buyer may need to pay import duties, value-added tax (VAT) and other related fees. All related fees will be paid by the buyer when the package arrives at the destination, and the specific amount depends on the relevant laws and regulations of the destination country.
Prohibited and Restricted Goods: In some countries, there may be import restrictions or bans on specific goods. If your order involves such goods, we will notify you as soon as possible after discovery and arrange for return or refund.
6. Order Tracking
Whenever your order is shipped, we will send the tracking number and the information of the shipping company by email. You can use the tracking number to check the shipping status of the package in real time on the official website of the relevant logistics company.
7. Order Processing and Shipping
Order Processing Time: We will process your order as soon as possible within 3 working days after the order is confirmed.
Shipping Notice: Once your order is shipped, we will send a confirmation email with detailed shipping information and tracking number.
Shipping Address: Please make sure to provide the correct shipping address when placing an order. If the address provided is incomplete or incorrect, it may cause delivery delays or loss, and we will not be responsible for any losses caused by this.
8. Shipping Delays
Although we will do our best to ensure timely shipment, the shipping process may be affected by external factors such as weather, holidays, and logistics company capacity. We cannot be responsible for these delays, but we will do our best to communicate with the shipping company to ensure that your package is delivered as soon as possible. If your order does not arrive within the estimated time, please contact customer service and we will assist you in tracking the order and resolving the issue.
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