We take your privacy very seriously at www.cordlesslantern.com. To ensure that your personal information is protected when you visit our website, we have developed the following privacy terms to help you understand how we collect, use, store and protect your personal information. Please read these terms carefully before using this website.
1. Information We Collect
We may collect the following types of personal information:
Personally identifiable information: such as your name, email address, phone number, mailing address, etc.
Payment information: credit or debit card information required to process transactions, but we do not store your payment card details.
Usage data: information such as your browser type, device information, IP address, access time and web pages, which helps us improve the user experience.
Marketing preference information: If you agree to receive our email communications, we may collect information about your interests and preferences in products or promotions.
2. How We Use Your Information
We use your personal information for the following purposes:
Order processing: to process your order and complete your purchase, provide logistics tracking information, and handle returns and exchanges.
Customer support: to help us provide you with better customer service, including answering questions and handling complaints.
Marketing: If you choose to subscribe to our newsletter, we will periodically send you information about products, promotions, events, etc.
Improving user experience: We use analytical tools to optimize website design and functionality to enhance user experience.
Legal compliance: We may need to use your information for legal transactions as required by applicable laws and regulations.
3. Information security
We take various appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, tampering or destruction. All payment transactions are processed through encryption technology (such as SSL encryption) to ensure the security of payment information.
However, please note that no data transmission method or storage method can ensure 100% security. We try our best to protect your information, but we cannot guarantee its absolute security.
4. Information sharing with third parties
We promise not to sell your personal information to any third party. We may share information with the following third parties:
Logistics company: In order to complete the order delivery, we may share your information such as your name and address with the cooperating transportation company.
Payment service provider: In order to complete the payment process, we will provide the necessary payment information to a trusted payment processing institution, but we will not directly store your credit card information.
Legal requirements: We may disclose your information if required by law or to protect our legitimate interests.
5. Your privacy rights
Under applicable privacy protection laws (such as the EU’s GDPR), you have the following rights:
Right of access: You can request access to your personal information stored by us.
Right of correction: If you find that your personal information is inaccurate or incomplete, you can request that we correct it.
Right of erasure: In certain circumstances, you can request that we delete your personal information stored by us.
Right to restrict processing: You can request to restrict our processing of your personal information.
Data portability: You can request that we transfer your data electronically to another service provider.
Withdrawal of consent: If you have agreed to receive marketing communications, you can withdraw your consent at any time and stop receiving emails.
If you wish to exercise these rights or have any questions about the processing of personal data, you can contact us using the contact information below.
6. Use of Cookies
In order to enhance your browsing experience, our website uses Cookies technology. Cookies are small text files stored on your device that help us remember your preferences, language settings and other customized information.
You can choose to disable Cookies, but this may affect your experience on our website. We do not use Cookies to collect sensitive personal information.
7. Third-party links
Our site may contain links to third-party websites. Please note that we are not responsible for the privacy policies or content of these external websites. When visiting these websites, we recommend that you read their privacy terms.
8. Updates to Privacy Terms
We reserve the right to update this privacy policy at any time. Any updates will be posted on this page and the updated terms will take effect immediately. We encourage you to check this page regularly to learn about the latest privacy policy.
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